PainPal™ Support
How to get help
- Email info@chasnz.org for PainPal™ account, access, privacy, billing, or technical support.
- Call +64800242769 if you need help contacting the PainPal™ support team.
- If you are concerned about pain, injury, or symptoms, contact a qualified health professional.
Contact PainPal™ support
PainPal™ support is provided by CHASNZ. For questions about your account, access to PainPal™, technical issues, data requests, or organisation setup, contact us using the details below:
- Email: info@chasnz.org
- Phone: +64800242769
What to include
To help us respond quickly, please include your name, the email address linked to your PainPal™ account, your organisation if applicable, and a short description of the issue.
Account and data help
If you want to delete your PainPal™ account or request deletion of personal data, visit the data deletion page for instructions.
For privacy questions, visit the PainPal™ Privacy Statement. For service terms, visit the Terms of Service.
Health and safety note
PainPal™ provides general information and self-management guidance. It does not diagnose, treat, prevent, triage, or monitor medical conditions, and it is not a substitute for advice from a doctor, physiotherapist, nurse, or other registered health practitioner.
If you have severe, worsening, or worrying symptoms, seek medical advice promptly. In an emergency, contact local emergency services.